Shipping Policy
Last updated 25 August 2026
Coverage
We ship across Peninsular Malaysia, and to Sabah, Sarawak, Labuan, and Singapore.
| Region | Fee | Estimated delivery |
|---|---|---|
| Klang Valley | RM 10.00 | 1-2 business days |
| Peninsular Malaysia — other states | RM 15.00 | 2-4 business days |
| Sabah, Sarawak & Labuan | RM 20.00 | 3-7 business days |
| Singapore | RM 50.00 | 5-9 business days |
Dispatch
Orders with payment confirmed before 12pm on a business day are dispatched the same day. Payment confirmed after 12pm, or on a weekend or public holiday, is dispatched the next business day.
Packaging
Every order ships in plain, unbranded packaging with no indication of contents. Temperature-sensitive items are packed with appropriate insulation.
Tracking
Once your order ships, you'll receive tracking information via whichever channel (WhatsApp or Telegram) you ordered through.
Lost or damaged packages
See our Return Policy for how to raise a claim if your order is lost or arrives damaged.