Privacy Policy

Last updated: [date]

Clarus Molecular ("we," "us") respects your privacy. This Privacy Policy explains what information we collect through clarusmolecular.com and how we use it, in line with Malaysia's Personal Data Protection Act 2010 (PDPA).

1. Information We Collect

Because the Website has no user accounts, we only collect information you actively provide: your name, phone number, delivery address, and any message you include when placing an order via WhatsApp or Telegram. We also collect standard technical/analytics data automatically (Section 4).

2. How We Use It

To process and deliver your order, to communicate with you about it via WhatsApp or Telegram, and to improve the Website using aggregated, anonymized analytics only.

3. Who We Share It With

Your delivery details are shared with our courier partner solely to deliver your order. We do not sell or rent your personal data to third parties. WhatsApp and Telegram are operated by their respective providers; messages sent through them are also subject to those providers' own privacy terms.

4. Cookies and Analytics

The Website uses Google Analytics and advertising pixels (Meta, TikTok) to understand traffic and measure ad performance. These tools use cookies or similar technology and may collect standard technical data (device, browser, approximate location, pages viewed). You can control cookies through your browser settings.

5. Data Retention

We retain order-related information only as long as needed to fulfil your order and handle any post-delivery issue (for example, a damage claim under our Return Policy), after which it is deleted or anonymized.

6. Your Rights

Under the PDPA, you may request access to, or correction of, personal data we hold about you by contacting us via WhatsApp or Telegram.

7. Security

We take reasonable technical and organizational measures to protect the information we hold. No online system is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time; the version posted here is current.

9. Contact

Questions about this Privacy Policy can be sent via WhatsApp or Telegram — see our Link Hub for current contact details.